HomeDirectoratesQuality Management

The Quality Management Directorate (QMD) was established in the Ministry of Health and Population in November 2016 to provide strategic leadership and coordinate quality management and improvement initiatives across the health sector.

The Directorate has three divisions:

  1. Standards and Norms Section: responsible for development, review, harmonization and promotion of health quality standards, norms, guidelines and frameworks
  2. Quality Improvement Section: responsible for identifying and supporting quality initiatives
  3. Monitoring and Evaluation Section: responsible for assessing impact of quality initiatives and providing supportive supervision.

The Directorate envisions a health care system that is responsive to the needs of all Malawians. Its goal is to contribute to improved health status, increased client satisfaction and financial risk protection towards the attainment of the country’s national development goals through provision of quality health services.

The Directorate has revised a National Quality Management Policy for the Health Sector and the Quality Management Strategic Plan 2017-2022 that provide strategic direction.

Following decentralization, some of the functions of the ministry were devolved to the district councils and Zonal Health Offices were abolished accordingly and rebranded to Quality Management Satellite Offices. The officers in the satellites are:

NORTH

Dr. Owen Musopole – This email address is being protected from spambots. You need JavaScript enabled to view it.

Private Bag 1,

Mzuzu, MALAWI

Phone: +265 1 312 911,

Fax: +265 1 310 055,

 

CENTRAL EAST

Ruth Mwale – This email address is being protected from spambots. You need JavaScript enabled to view it.

 

CENTRAL WEST

Lucy Chigwenembe – This email address is being protected from spambots. You need JavaScript enabled to view it.

 

SOUTH EAST

Dr. Medson Matchaya – This email address is being protected from spambots. You need JavaScript enabled to view it.

Phone: +265 1 525 811

 

SOUTH WEST

Dr. Malangizo Mbewe – This email address is being protected from spambots. You need JavaScript enabled to view it.

Phone: +265 1 878 409